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Frequently asked questions

What are the check in and check out times?
The check-in time is 13:00. The check-out time is 11:00.

Is it possible to leave the luggage in the hotel?
Yes, that is possible.

How can you reach the hotel?
From the airport you take the train to Central Station. From the Central Station you take tram 1 to Eerste Constantijn Huygensstraat. The tram stop is across the street from the hotel.

You can also take bus 197 from the airport to Leidseplein. From the Leidseplein it is a five-minute walk to the hotel.

When is the breakfast?
The breakfast starts daily at 7:00 until 10:30.

Is smoking cigarettes/marihuana allowed in the hotel?
Smoking is prohibited in all rooms. Cigarettes can be smoked outside in the garden. The smoking of marihuana is not allowed in the hotel, the garden or outside the front entrance.

Are there towels/hairdryers in the rooms?
Yes, all of our rooms have towels and hairdryers.

Are pets allowed in the hotel?
Yes, pets are more than welcome. There is no additional charge, but let us know beforehand if you are travelling with a pet.

Does the hotel have baby cots?
Yes, but there is a limited availability. There is no additional charge, but let us know beforehand if you need a baby cot on the room so we can arrange this for you.

Does the hotel have a private parking?
No, we do not have a private parking. You can park your car in the two nearby parking garages - Q-Park Byzantium or Q-Park Museumplein - or on the streets near the hotel. You can also park your car on one of the many Park and Rides in Amsterdam. Contact us by email of you would like to have more information about the usage of the Park and Ride.
Is the hotel accessible for people with a disability?
No. We have an elevator, but the monumental building is not accessible for people in a wheelchair due to the many stairs and narrow hallways. There are also no special adjustments in the bathrooms.