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Frequently asked questions

What are the check in and check out times?
The check-in time is from 13:00. The check-out time 11:00.

Is it possible to leave the luggage in the hotel?
Yes, that is possible.

How can you reach the hotel?
From the airport you take the train to Central Station. From CS you take tram 1 to Eerste Constantijn Huygensstraat. The tram stop is across the hotel.

You can also take bus 197 from the airport to Leidseplein. From the Leidseplein it is a five-minute walk to the hotel.

When is the breakfast?
The breakfast starts daily at 7:00 until 10:30.

Is smoking cigarettes/marihuana allowed in the hotel?
The hotel is smoke free. You can smoke in the garneb but marihuana is not allowed.

Are there towels/hairdryers in the rooms?
Yes, all of our rooms have towels and hairdryers.

Are pets allowed in the hotel?
Pets are welcome. There is no additional charge, but let us know beforehand if you are travelling with your pet.

Does the hotel provide baby cots?
Yes, but there is a limited availability. There is no additional charge, but let us know beforehand if you need a baby cot. We provide a baby bed with matras and matras cover, please arrange for you own bedding or take a little sleeping bed

Does the hotel have a private parking?
No, we do not have a private parking. You can park your car in the two nearby parking garages - Q-Park Byzantium or Q-Park Museumplein - or on the streets near the hotel. You can also park your car on one of the many Park and Rides, P&R. Please find more info on P&R here https://www.iamsterdam.com/en/plan-your-trip/getting-around/parking P&R Sloterdijk is the best option, take tra, 12 from there to Overtoom, the hotel is across the street.
Is the hotel accessible for people with a wheelchair?
No. We have a lift, but the monumental building is not accessible for people in a wheelchair due to the many stairs and narrow hallways. There are also no special adjustments in the bathrooms.