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Frequently asked questions

What are the check in and check out times?
Check in  is from 13:00 and check out is before 11:00

Is it possible to leave the luggage in the hotel?
Yes, it is possible.

How to reach the hotel?
From the airport you take the train to Central Station. From CS take tram 1 to Eerste Constantijn Huygensstraat. The tram stop is across the hotel.

You can also take bus 197 from the airport to Leidseplein. From Leidseplein it is a five-minute walk to the hotel.

When is the breakfast?
The breakfast starts daily at 7:00 until 10:30.

Is smoking cigarettes/marihuana allowed in the hotel?
The hotel is smoke free. You can smoke in the garden but marihuana is not allowed.

Are there towels/hairdryers in the rooms?
Yes, all of our rooms have towels and hairdryers.

Are pets allowed in the hotel?
Pets are welcome. There is no additional charge, but let us know beforehand if you are travelling with your pet.

Does the hotel provide baby cots?
Yes, but there is a limited availability. There is no additional charge, but let us know beforehand if you need a baby cot. We provide a baby bed with matras and matras cover, please arrange for you own bedding or take a little sleeping bag.

Does the hotel have a private parking?
No, we do not have a private parking. You can park your car in the two nearby parking garages - Q-Park Byzantium or Q-Park Museumplein - or on the streets near the hotel. You can also park your car at one of the many Park and Rides, P&R. Please find more info on P&R here https://www.iamsterdam.com/en/plan-your-trip/getting-around/parking P&R Sloterdijk is the best option, take tram 12 and get off at Overtoom, the hotel is across the street.
Is the hotel accessible for people with a wheelchair?
No. We have a lift, but the monumental building is not accessible for people in a wheelchair due to the many stairs and narrow hallways.